Do you like to give a giftcard? That’s possible!
When you buy a giftcard you receive a physical card and a unique discount code (for webshop orders). The giftcard can be used online, in the studioshop and for custom made items. Do you like to receive the giftcard per email only? Please check the ‘pick up’ box in the shopping basket to make sure no shipping costs are added.
For questions please email to email@example.com
€ 15,00 – € 200,00
Products in stock will be send out with DHL, PostNL or DPD witin 1-3 workdays. When you need your order extra fast please get in contact. Of course you can always pick up your order. Call or message (via email or phone) for an appointement. +31(0)651413871 of +31(0)433261041
Wallpaper will be send out within 10-14 days.
Customized bags will be send out within 3-4 weeks.
The shipping costs will be calculated based on your shipping address. A standard package is 6,50 within the Netherlands. Letterbox packages are cheaper. From €75,- will be shipped for free within the Netherlands. If anything isn't working correctly on the website please get in contact.
When a procuct doesn't live up to your expectations you can return it within 14 days after receiving it. Custom made products can not be returned. As soon as the product is safely returned in it's original state the money will be refunded to your bankaccount. The shipping costs for returns are for your own account.
You can return the package to:
Olivia Bertus Handmade Originals
Ambyerstraat noord 11
6225 EA Maastricht
You can also exchange a product. Send the item back and place a new order. You receive the new order as soon as possible. As soon as the original order arrived safely and in it's original condition the money will be refunded to your bankaccount. Custom made product can not be exchanged.